FAQ
Frequently Asked Questions
1. Is it safe and secure shopping on this website?
Yes, shopping with us on this website is secure. We take Internet security very seriously. We use a secure sage pay shopping facility and have an SSL security certificate.
2. What payment methods do you accept?
We accept all major credit and debit cards including the following:
3. How long will my order take to arrive?
Delivery within 5 days.
4. Will my costume look exactly like the one in the image?
The images provided are for illustration purposes only so the colours and styles may vary.
5. Can I pay in a currency other than £GBP (pound sterling)?
Unfortunately we currently will only accept payments in £GBP.
6. What if the costume that I brought does not fit properly?
A large number of our costumes are one size fits all. However we will be happy to accept returns for a refund if the item is returned as new.
7. What is your VAT policy?
All of the prices on this website are including VAT at 20%.
8. What is the cost of postage and shipping?
- 4.95 per parcel (1st Class Recorded Delivery within UK and Ireland)
- free postage and packing when you spend over £300.00
